How do I add an optional module to my plan?
Go to Manage subscription from your dashboard, add the module to your cart, then Proceed to payment. You'll check out securely via Stripe, and the module activates on your plan as soon as payment is confirmed.
How am I billed?
Your plan is a fixed monthly fee. Optional add-ons are billed monthly on top of your plan and appear on your next bill. You can remove an add-on at any time.
How do I remove an add-on?
Open Manage subscription, find the add-on under your active modules and click Remove. It stops billing from your next cycle.
What payment methods do you accept?
Card payments, processed securely by Stripe. Your card details never touch our servers.
I forgot my password — how do I reset it?
On the
sign-in page click
Forgot password?. We'll email you a one-time code; enter it to choose a new password.
Can I use my own domain?
Yes. You can connect a domain you already own, or buy one during setup. If you need a hand pointing it at your Business in a Box, raise a ticket and we'll set it up with you.
How do I cancel my subscription?
Raise a ticket below and we'll process the cancellation for you and confirm the effective date. Your data stays available through to the end of your paid period.